Return Policy
At SyftRx, we are committed to providing high-quality products and exceptional service. Due to the sensitive and specialized nature of our products, we cannot accept returns once a purchase has been delivered. This policy ensures the safety, integrity, and quality of all items we provide.
Why We Do Not Accept Returns
- Product Integrity: Many of our products are sensitive in nature and require strict quality control. Accepting returns could compromise the safety or efficacy of these items.
- Health & Safety Standards: To ensure compliance with health and safety regulations, we cannot restock or resell returned items.
- Customer Confidence: This policy guarantees all our customers receive unused and uncontaminated products.
If You Have an Issue
While returns are not possible, we want to ensure your satisfaction with our products and service. If you experience:
- Damaged items upon delivery,
- Incorrect orders, or
- Defective products,
please contact our customer support team within 7 days of delivery. We will work with you to resolve the issue promptly, including offering replacements where appropriate.
Questions or Concerns
For any inquiries about this policy or further assistance, feel free to reach out to us at:
- Email: care@syftrx.com
- Phone: +1 (888)-578-3678
- Business Hours: 9AM – 5PM PST.
Thank you for your understanding and for choosing SyftRx. We value your trust and are dedicated to serving you with care.